We are asking
Fareham Borough Council has launched a public consultation to give Fareham residents the opportunity to have their say on a new draft Housing Alterations and Improvements policy.
The policy provides comprehensive information on the alterations process and procedures for all secure Fareham Housing tenants who wish to make DIY alterations to their home.
To make it easier to get key infomation quickly the Council has also produced an 'Easy Read' version of the policy.
The Council needs feedback and engagement from its tenants on the policy and accompanying 'easy read' documents, to ensure that the Housing Alterations process is clear, concise and easy to follow.
Have your say by completing the survey by 31 March 2025
What can you Influence?
The look, layout and contents of the policy document and 'Easy Read' version.
What can't you Influence?
The Housing Alterations policy processes and procedures.
You said
In a workshop tenants had the opportunity to hear from the Property Improvement Team Leader and ask any questions they may have about the service. The focus of the workshop was to understand how we can raise awareness of the new policy and ensure it
is easy to understand.
The key comments from responders were:
- We didn’t know we needed permission…How will the Policy reach all tenants, not just those at the start or end of their tenancy?
- Some people never call you. Perhaps some friendly/approachable promotion (e.g. on the work vans).
- Perhaps the use of the term ‘landlord’ like in the private rented sector may change perceptions of what you can do in Council-owned homes.
- The Easy-read is still quite wordy and lacks any imagery.
We did
As a result of the feedback of the workshop, we will be producing an article in the next Fareham Housing Newsletter with a pictorial infographic that sums up the new alterations and improvements policy. To ensure we are raising awareness to all tenants not just those at the start and end of tenancies.