We are asking
The new Draft Repairs and Maintenance policy consolidates existing processes and procedures, following the requirements of all the relevant legislation and statutory guidance. Its aim is to enable and ensure the maintenance of good quality accommodation which meets the needs of our tenants.
It is important that the Policy sets out the Council's aims in a clear and easy-to-understand way, so we are asking tenants to have their say on the draft policy document by completing a short survey.
The Draft Repairs and Maintenace policy document along with some FAQ's are linked
The consultation will run until 28 October
What can you Influence?
The layout and contents of the Draft Repairs and Maintenance policy document.
What can't you Influence?
The Repairs and Maintenance processes and procedures as set by the 'consumer standards'
You said
We did
The new Fareham Housing Repairs and Maintenance Policy was reviewed and adopted at an Executive meeting on 3 December
You can view the decision report to the executive here
Feedback from the public consultation was considered and resulted in minor wording and formatting amendments being made to improve the policy.
The accompanying 'FAQs' document has been replaced with an 'Easy Read' version of the policy following tenant feedback.
View the new Repairs and Maintenance Easy Read document here